Back in April when we launched our first ever banana free recipe - kiwis, apples and limes - we got in touch with everyone who'd ever written, emailed or called to ask us to make a smoothie without bananas and sent them a free voucher to have a bottle on us.
After we'd sent the vouchers out, lots of people then started sending us lovely thank you notes and emails.
'Just a quickie to say thanks for my voucher. I went straight out and bought the banana free smoothie and thinks it's great. So have now sent my hubby out to buy three more cartons...Thanks for listening, Linda x'
'Bin those bananas for good! Even my kid will drink it. We call it 'Kermit-in-a-blender'. Lovely. Thanks, Tracey'
'I am just amazed that mine (and obviously others) emails actually made a difference. Thank you. I can't wait to try it. Kind regards (from a very happy 'Banana Free' customer'), Lizzie W'
'At last - I have been waiting for years, since I asked you to do this and now you've granted me your wish, Many thanks, Sophie R'
'We wanted to say how impressed we were that some real human took the trouble to hand write the card that came with the token. In this world of machinery...it is really refreshing to find somewhere that still values the personal touch. The Cook Family'
We love to hear what you think. After all, one way conversations are pretty rubbish.
So if you ever have something that you want to tell us about the stuff we make or have suggestions on how we can make it better, you can always let us know on our rate and review system.
As my grandma used to say, shy bairns get nowt.